Repairs & servicing

Even the most sturdy and reliable equipment can break from time to time. Fortunately, our team of specialist engineers have decades of experience and can get out to you as soon as possible to get you back moving again. Think of us like the AA for your equipment.

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Need service, repair or sales? We’re here to support you, Monday-Friday 9am to 5pm.

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Getting you back to business

Our dedicated warehouse is stocked with hundreds of old models and parts, which means you won’t be waiting days or even weeks for new equipment or replacement parts to arrive.

For those who like to plan ahead and avoid potential situations like the above, we can do regular site callouts where our engineers assess your pallet trucks and fix any niggling faults way before they cause any logistical nightmares.

We also operate a drop off service where you can drop off your equipment and get a no obligation quote for repairs or valuation.

If, on the very rare occasion we can’t fix it, we’ll give you cash for it and take it off your hands. And if it’s a pallet truck you bought from us, we’ll replace it. Can’t say fairer than that, can we?

Keep your eyes peeled next year when we’ll be opening our stores to trade customers, giving you the opportunity to order, collect and sell online with ease.

Testimonials

  • Honestly, with this choice of choice of products - not to mention the prices and service - we wouldn't use anyone else now. ...

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    Person's Name - PLF Ltd
  • The whole process from enquiry to delivery was absolutely spot on. I really can't fault them. ...

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    Person's Name - Debron Fabrications
  • Very simple process and fast delivery. The twilight servicing in particular is fantastic as we know they’ll be there should anything happen. ...

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    Person's Name - Hawley Engineering
  • The eco credentials of the business really stood out to us. We'd really recommended MG Services for any firm looking to be a little greener.

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc sed mi leo. Sed dignissim eget augue non pellentesque. ...

    Person's Name - Greenwood Hargreaves
  • Great products delivered fast - and always a friendly voice at the end of the phone. What more could we ask for? ...

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    Person's Name - Grand Engineering
  • Michael and the team provide a fantastic selection of products and an aftercare service that is second to none. ...

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    Person's Name - Easy Bathrooms
  • Every week I was hearing from businesses who had been paying well over the odds and receiving poor customer service from big firms who treated...

    As a family business, we’ve maintained that personal touch. We don’t have astronomical overheads which means we can pass those savings back on...

    Michael Graham - Managing Director
Stars

Need more information?

Don't see an answer to your question?

No problem, just get in touch with us and one of our experts will be happy to assist you.

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You can also contact us by email or phone:

  • Do you offer warranties on repairs?

    Yes. We have a range of warranties available on everything we do and sell.

  • Can you come to our site?

    Yes. We offer on-site callout services to fix or replace any faulty equipment.

  • How long do repairs take?

    That depends on the issue, and whether we’re doing it on site, or whether we need to bring it into our warehouse. You can keep track of the progress of any repair job in our dedicated customer portal for full transparency.

  • Do you offer part exchanges?

    Absolutely. We will give any of your old or broken trucks a good home. Even if you don’t want to part exchange, we’ll still give you cash for them if they are cluttering up your warehouse and want rid of them.

You need to know exactly what you’re getting when you work with us. That’s why we’ve added all the relevant documents you’ll need in one place.

Need to keep up to date with the latest industry regulations? Want to know the best new products entering the market? Looking for a simple set-up guide for your latest bit of kit? Get all the important information you need in one place.